Well, have you contacted support? support.microsoft.com/en-us/help/28808/microsoft-store-contact-support GDPR-compliant companies that use Microsoft cloud products such as Azure and Office 365 may need to change their data processing agreements. Microsoft is making changes to its cloud computing terms of service, which will take effect this new year and may have a significant impact, as it will soon change its role, in some way, from data processing to the controller. This means that Microsoft will have more obligations in these areas, but also that customers will have less control over how they can provide online services and give fewer instructions for processing purposes. Microsoft is committed to complying with the GDPR and providing a number of products, features, documentation, and resources to help our customers meet their compliance obligations under the GDPR. Below is a description of Microsoft`s contractual obligations to its customers with respect to personal data collected by enterprise software: the OST update reviews its responsibilities for a subset of cloud enterprise services. Microsoft acts as a data controller in the processing of certain administrative and operational purposes that are due to the provision of cloud services such as Azure, Office 365, Dynamics and Intune. This sub-amount of data processing is intended for administrative or operational purposes such as account management; financial reporting; combating cyberattacks against Microsoft products or services; and compliance with its legal obligations. Microsoft remains the data provider to correct errors or other service-related issues. To prepare for the General Data Protection Regulation (GDPR), please consult the resources available under www.microsoft.com/gdpr. To do this, see FAQ. Microsoft Support Contact: support.microsoft.com/en-us. All resources related to GDPR compliance are available here: www.microsoft.com/en-us/trustcenter/privacy/gdpr/resources. Microsoft has announced to all commercial customers an update to the privacy policies contained in the Microsoft Online Services (OST) terms in their commercial cloud agreements.

Microsoft acted as a data processor for customers, meaning it collected and used personal data from its corporate services to provide the online services requested by customers and for the purposes ordered by its customers. . . .